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The Firm
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Our Vision
RHN Certified General Accountants is the firm of choice for clients, employees and owners.
Our Mission
To provide our clients with superior accounting and related services that satisfies their needs and improves their quality of life and to provide employees and owners with meaningful careers that include flexibility and opportunities for success – all while being a good corporate citizen.
Our Values
Communications... At REIDHURSTNAGYINC. we ~
are open and honest
strive to catch people doing the right thing and are forthcoming with praise and support
share information and feedback in an effective and positive manner
talk with every level
are respectful and approachable
value each person as a unique individual and honour who they are
seek to understand
are committed to listening
are positive and pause, if needed, to gather our thoughts into positive comments (no sarcasm or condescending comments)
do not assume or gossip
go to the source
distinguish between behaviour and the person
Trust... At REIDHURSTNAGYINC. we ~
believe in our people and our clients
have confidence in our abilities throughout the organization.. up/down/sideways
are open and honest (we all have to know what you're telling me is true)
always demonstrate integrity in conduct
fulfill expectations
are reliable (if I say I'm going to do something, I'm going to do it)
Respect... At REIDHURSTNAGYINC. we ~
recognize everyone as a person of value
remain open minded to all individuals and opportunities
treat staff equals (regardless of position)
are willing to listen and understand what people are actually saying
commit to doing our part as promised (which in turn builds respect)
follow through
are impeccable with our words (which demonstrates respect and trust)
continue to work towards superior service (which imparts respects to who our clients are and to the firm)
are each an unique and valuable individual (to each other; to the organization; and to our clients)
follow through what we say we are going to do
respect the team, the organization and the individual in doing what we are doing
Service...At REIDHURSTNAGYINC. we ~
provide superior quality of end product, including consulting and advice for clients and staff
go above and beyond expectations (by under-promising and over-delivering)
always keep our clients' best interest in mind
provide excellent service to all our people within the organization
treat everyone with the same level of respect that we would treat our clients
adopt mentality that we are "in service" to each other
are moving to a different level
are in the "experience" business... we can make it a great experience for clients and staff (including the way we greet people when they call into the office; the way we pass along information; the promptness of returning phone calls, etc)
provide positive environment for clients and staff (including physical environment, procedures, guidance, coaching, etc.)
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Vision, Mission, Values
